Meet the researcher
Sylvan Kills
Market Research Lead, Bubbler
Sylvan leads merchant research for Bubbler. He has spent more than 25 years in marketing, including 15 years working hands-on inside e-commerce brands in beauty, fashion, outdoor gear, supplements, and more. He’s talking with store owners to learn how product questions really get handled today, so Bubbler is built around what merchants actually need.
Why store owners talk with Sylvan
Sylvan hasn’t just advised online stores from the outside. He’s worked in the listings, the email flows, and the customer inboxes, so he’s seen firsthand how much time goes into answering the same product questions again and again.
He started his career as a copywriter, and one habit stuck with him: the best products come from paying close attention to how people describe their problems in their own words. That’s how he runs every conversation. He listens first and asks good questions.
Talk with us for 30 minutes
If you run a jewelry, home decor, or auto parts store, Sylvan would like 30 minutes of your time. This isn’t a sales call. He’ll ask how your store handles shopper questions today and what gets in the way. Every store owner who takes part receives a $50 gift card as a thank-you.
Book with Sylvan(opens in a new tab)Opens Sylvan’s booking page on Google Calendar.
Contact
Questions? Let’s connect. info@mybubbler.com