Bubbler Ask

Shoppers ask about the exact spot. You answer once.

Questions and answers, right on your product photos.

A shopper asked about the bolt pattern: “Will these fit a 2019 Civic?” Jordan, Halvard Motors replied 35 min later: “Yes. 5×114.3 bolt pattern and a 64.1 mm bore, so they bolt straight on.”

A shopper asked about the brim: “Will it pack flat in a carry-on?” Noor, Larkspur Hat Co. replied 40 min later: “Yes. The straw is a crushable braid, so roll it brim-first and it springs back in minutes.”

A shopper asked about the roof: “Is hail damage to the roof covered?” Priya, Gablewood Insurance replied next morning: “Yes, under Dwelling coverage. Your wind and hail deductible applies: 1% of the home's insured value.”

A shopper asked about the fit: “Do these run true to size? I'm between sizes.” Bubbler AI, Fieldmile Outfitters answered instantly: “They run large. Between sizes, size down; there's still room for a thick sock.”

A shopper asked about the strap: “Is the strap adjustable? I'm 5′2″.” Bubbler AI, Corva Leather answered instantly: “Yes, five holes from a 21 to 25 in drop. At 5′2″ the shortest hole sits right at your hip.”

A shopper asked about the shade: “Is the shade linen? I want warm, not yellow.” Ines, Brightloft Home replied 3 h later: “Natural linen. With the 2700K bulb we include, it glows warm white, never yellow.”

A shopper asked about the prongs: “Are the prongs low? Mine snag on sweaters.” Mara, Wrenfield Jewelers replied 20 min later: “Yes. Six rounded platinum prongs, set 5.2 mm high, so they won't catch on knits.”

A shopper asked about the fold: “Is the fold scored? The last ones cracked.” Femi, Creaseworks Print replied 1 h later: “Every fold is scored before folding, and our 170 gsm silk stock won't crack along the crease.”

Opens the store's inbox: the newest shopper question is answered, sent by email and featured on the product.

End of the demo.

Behind the counter

Every question lands in one inbox. Every answer lands on the spot.

Bubbler Ask puts pins on the product photos you already have. A shopper asks about the exact spot they care about. You answer once, and the answer stays pinned there for the next person who wonders.

  1. Add Bubbler to your product pages

    On Shopify, install the Bubbler Ask app and switch it on in your theme. On any other site, paste one line and tag your product photos, or we’ll set it up with you.

  2. Shoppers tap a spot and ask

    A shopper taps the clasp, the toe box or the third fold and asks about it. If your product details cover it, Bubbler answers right away. If not, the question comes to you privately, and your reply reaches them by email.

  3. Answer once, feature it

    Reply in Customer Q&A and feature the answer. From then on, every shopper sees it pinned to the photo, right where they were about to ask.

Bubbler only answers from information you approve, and sends everything else to you.

Customer Q&A

Wrenfield Jewelers

Solitaire ringAsked about the prongs · 20 min ago

Are the prongs low? Mine snag on sweaters.

jo@example.com

Your answer

Yes. Six rounded platinum prongs, set 5.2 mm high, so they won’t catch on knits.

Featured on the product page
An example question in Customer Q&A, answered and featured. The store and the shopper are examples.

Pricing

Priced by the size of your store.

A monthly platform fee with usage included.

Starter

Best for: Small businesses

$99 per month

  • 25Active products
  • 1Websites included
  • 250AI answers includedA question Bubbler answers on its own, from the product information you approved.
Start a pilot, Starter plan

Growth

Recommended

Best for: Growing e-commerce

$299 per month

  • 100Active products
  • 3Websites included
  • 1,000AI answers includedA question Bubbler answers on its own, from the product information you approved.
Start a pilot, Growth plan

Pro

Best for: Established brands

$749 per month

  • 500Active products
  • 5Websites included
  • 5,000AI answers includedA question Bubbler answers on its own, from the product information you approved.
Start a pilot, Pro plan

Enterprise

Best for: Large retailers

Custom

  • CustomActive products
  • CustomWebsites included
  • CustomAI answers includedA question Bubbler answers on its own, from the product information you approved.
Contact sales, Enterprise plan

Talk to Sylvan, our market research lead

Run a jewelry, home decor or auto parts store? Give him 30 minutes on how product questions reach you today. It isn’t a sales call, and you get a $50 gift card as a thank-you.

Meet Sylvan

Messenger

For photos with friends: point at the exact spot.

Bubbler is a messaging app that pins comments to any part of a photo, so the conversation happens right where you are looking.

  1. Share a photo. Send it to a friend or a group.

  2. Pin your comment. Tap the exact spot you mean: the hat, the sign, the one on the left.

  3. Talk it through right there. Replies stay on that spot, so nobody needs another screenshot.

  • Download on the App Store
  • Get it on Google Play
Four messages trying to describe a spot in a photo, next to one comment pinned to that spot in Bubbler.

Without Bubbler

  • I meant the top part.
  • No, the other corner.
  • Not that one, the one next to it.
  • Let me send another screenshot.

With Bubbler

Diego asked · about the hat

Wait, where did you get this hat?

Maya · 2 min later

Sunday market in Ojai! The stall by the fountain, $20.

Contact

Tell us what you’re working on.

Pilots, pricing, Messenger or anything else: every message lands in the same inbox, and a person replies.

Prefer email?

info@mybubbler.com

All fields are required unless marked optional.

We use the information provided to respond to your questions. Read our Privacy Policy.

The merchant dashboard is coming soon.